Yes, you can return or exchange your item within 14 days of receiving your order, provided it is unworn and in its original packaging. Please note that custom or personalized items cannot be returned. To initiate a return, contact us at milibeads.barcelona@gmail.com.(mailto:milibeads.barcelona@gmail.com)

If your jewelry arrives damaged, please contact us within 48 hours of receiving your order. We will arrange for a replacement or full refund, including return shipping costs.

Once your order has been shipped, you will receive an email with tracking details. You can use this information to track your package online.

Yes, we offer custom-made jewelry! If you're interested in a personalized piece, feel free to contact us at milibeads.barcelona@gmail.com,(mailto:milibeads.barcelona@gmail.com) and we’ll discuss your design ideas and options.

We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers (upon request). All transactions are securely processed to protect your payment information.

Yes! We offer wholesale options for retailers. For inquiries, please contact us at milibeads.barcelona@gmail.com (mailto:milibeads.barcelona@gmail.com)with your business information, and we’ll provide you with our wholesale pricing and terms.

To keep your item looking their best for longer, we recommend avoiding swimming and exercising while wearing the bead jewelry. If an item is made of 100% stainless steel, it is water-resistant; however; these items may lose their shine after prolonged use. To keep your Mili Beads jewelry looking its best: • Store it in a cool, dry place away from sunlight. • Avoid contact with water, perfumes, and chemicals. • Clean with a soft, dry cloth to maintain its shine.